Does Sessionboard integrate with Salesforce?
Yes. Sessionboard for Salesforce puts Sessionboard engagement, suggestions and actions on Contacts and Accounts, adds a Sessionboard app with Speaker Finder, reports and an Engagement dashboard, and writes engagement back into Sessionboard's own objects. You set it up in one step from Apps › Salesforce in Sessionboard.
Does Sessionboard integrate with Fonteva?
Yes. The engagement card works on Contact and Account pages in Fonteva, Sessionboard reads Fonteva subscriptions and event attendees, and write-back works in Fonteva the same way it does in plain Salesforce.
Does Sessionboard integrate with Nimble AMS?
Yes. The engagement card works on Contacts and on Person Accounts in Nimble AMS, Sessionboard reads memberships (type, status, joined and renews dates) and registrations, and write-back works in Nimble AMS too.
What does Sessionboard write back to Salesforce?
Sessionboard's own objects: Sessionboard Engagement, Activity and Suggestion, in plain Salesforce, Fonteva and Nimble AMS. The optional Activity timeline adds one completed Task per talk, review, CE credit, award entry or event, and stays off until you turn it on. Each kind has its own switch, you preview first, only changed rows are sent, it runs daily, and suggestions arrive within about 15 seconds of a change.
Does it work with Agentforce?
Yes. Sessionboard adds Flow and Agentforce actions in the Sessionboard category: Get Sessionboard engagement, Find speakers, Invite to speak, Nominate, Enroll, and Accept or dismiss a suggestion. Each returns a plain-text summary an agent can quote, and an error never fails the Flow.
What does Sessionboard read from Salesforce?
Contacts (name, email, Contact Id). With Fonteva, subscriptions and event attendees; with Nimble AMS, memberships (type, status, joined and renews dates) and registrations. Plain Salesforce has no membership to read. All of it is read-only.
Will it overwrite our own fields?
No. Write-back writes Sessionboard's own objects, never your Contact or Account fields. The one standard object is the optional Activity timeline, which adds completed Tasks only if you switch it on.
Can a user see Sessionboard data for a record they cannot open?
No. Every query runs as the signed-in user, and nothing is sent to Sessionboard for a record that user cannot open. The API key is held in a Salesforce credential and never displayed.
Does accepting a suggestion email anyone?
No. Accept creates a draft in Sessionboard and tells you nothing was sent. Invite to speak, Nominate and Suggest a course also create drafts.
Does Sessionboard replace Salesforce?
No. Salesforce stays your CRM, and Fonteva or Nimble AMS your AMS. Sessionboard runs the program, from calls for speakers and Review to awards, learning and events, and puts what each person did there on the record.
What does the Engagement score count?
Each talk counts 10, each event attended 5, each review, course completed or award entry 4, each webinar attended 3 and each CE hour 1, plus 10 for activity in the last 90 days (5 within a year). The curve flattens out as it nears 100. It counts taking part, not money.