Sessionboard for Salesforce

  • Salesforce
  • Agentforce
  • Flow
  • Fonteva
  • Nimble AMS

Sessionboard engagement on every Salesforce record

For associations and event teams on Salesforce, Fonteva or Nimble AMS. See what each person has done in your speaking, Review, awards, learning and events on the Contact and Account your staff already open, with the next step beside it.

Set up in one step from Apps › Salesforce in Sessionboard.

ON A SALESFORCE CONTACTSESSIONBOARD ENGAGEMENTOPEN IN SESSIONBOARD ›ENGAGEMENTSCOREHOW THIS IS SCOREDTALKSREVIEWSCE HOURSAWARD ENTRIESEVENTSWEBINARSCOURSESOPEN ITEMSLAST ACTIVITYSUGGESTED NEXT STEPACCEPT · DISMISS
  • Contacts and Accounts: The engagement card, suggestions and actions on the record
  • Flow and Screen Flows: Invocable actions, and the card and Speaker Finder in guided flows
  • Agentforce: Get Sessionboard engagement, Find speakers and more as agent actions
  • Fonteva and Nimble AMS: The same card and write-back on your Salesforce AMS

QUICK ANSWER

Sessionboard for Salesforce puts Sessionboard engagement on Salesforce Contacts and Accounts, including in Fonteva and Nimble AMS: an Engagement score with how it is scored, what each person did, suggestions to accept or dismiss, Speaker Finder, Flow and Agentforce actions, and opt-in write-back into Sessionboard's own objects. Setup is one step from Apps › Salesforce.

WORKS WITH

  • Salesforce
  • Fonteva
  • Nimble AMS

WHAT YOUR TEAM GETS DONE

Every team, the same record

Each job is what someone on your staff is trying to get done, and what changes when Sessionboard is on the record.

MEMBERSHIP DIRECTOR

Keep members renewing

See who is engaged and who is drifting, right on the Contact and Account: the Engagement score, last activity and open items. Renewal rescue suggestions land on the record, and Accept drafts the next step in Sessionboard.

EDUCATION DIRECTOR

Members finish their CE on time

CE hours count on the engagement card. A CE gap suggestion proposes a course, and Suggest a course picks one from a list, right from the record.

PROGRAM OR MEETING DIRECTOR

Fill calls for speakers with people who know the topic

Speaker Finder ranks people from your own history, with the evidence. Save them as suggestions, Accept, and Invite to speak creates the draft invitation.

AWARDS MANAGER

Nominate the people the record says deserve it

Award nominee suggestions point to the people worth nominating. Nominate from the record picks the award program from a searchable list.

EVERY STAFF MEMBER IN SALESFORCE

See the full picture without leaving Salesforce

Talks, reviews, CE hours, award entries, events, webinars and courses on the record, with Open in Sessionboard one click away.

HOW THE DATA MOVES

What we read, what we write, and when

Read-only on your records. Write-back goes only into Sessionboard's own objects, after a preview, and only for what you switch on.

FROM SALESFORCE · READ-ONLY

  • Contacts: name, email, Contact Id
  • Fonteva: subscriptions and event attendees
  • Nimble AMS: memberships (type, status, joined and renews dates) and registrations
  • Plain Salesforce has no membership, so there is none to read

SESSIONBOARD

Engagement, activity and suggestions for each person, from speaking, Review, awards, learning and events.

INTO SALESFORCE · SESSIONBOARD'S OWN OBJECTS

It never edits your Contact or Account fields.

  • Sessionboard Engagement, Activity and Suggestion, in plain Salesforce, Fonteva and Nimble AMS
  • Activity timeline, optional: one completed Task per talk, review, CE credit, award entry or event; the only standard object, off by default

WHEN

  • A preview first
  • Only changed rows are sent
  • A daily run
  • Suggestions within about 15 seconds of a change

SWITCHES, EACH OFF UNTIL YOU TURN IT ON

  • Engagement
  • Activity
  • Suggestions
  • Activity timeline

HOW IT WORKS

From a suggestion to a draft, without leaving the record

Accept always creates a draft in Sessionboard. Nothing is sent until your team sends it.

Speaker finder to invitation

  1. Name a topic: Speaker Finder tab
  2. People ranked from your history: with the evidence, for example sessions they spoke on
  3. Save as suggestions: on each person's record
  4. Accept: nothing is sent
  5. A draft invitation: in Sessionboard, with its link, for your team to send

Renewal rescue

  1. A renewal rescue suggestion: on the Contact, the app and home pages
  2. Accept: or Dismiss
  3. A draft in Sessionboard: Nothing was sent; the card updates straight away

CE gap to a course

  1. A CE gap suggestion: for a member short of CE hours
  2. Suggest a course: picked from a list
  3. A draft in Sessionboard: nothing sent

WITH YOUR AI

Put Sessionboard engagement into Agentforce and Flow

Each action returns a plain-text summary an agent can quote, and an error never fails the Flow.

AGENTFORCE · FIND SPEAKERS

Find a first-time speaker on a topic

Example prompt: “Who should we invite to speak on AI in emergency care who hasn't spoken before?”

Find speakers ranks people from your own history, filtered to those who have never spoken, with the evidence for each.

AGENTFORCE · GET SESSIONBOARD ENGAGEMENT

Know a member before the call

Example prompt: “How engaged is Dr. Okafor?”

Get Sessionboard engagement returns the Engagement score, the counts, last activity, open items and the suggested next step.

AGENTFORCE · NOMINATE

Nominate from the conversation

Example prompt: “Nominate her for the Distinguished Educator Award”

Nominate creates a draft nomination for that award program in Sessionboard. Nothing is sent.

FLOW · ACCEPT OR DISMISS A SUGGESTION

Act on renewal rescue in a guided process

Example prompt: “Accept the renewal rescue suggestion for this member”

The suggestion is accepted and a draft is created in Sessionboard; Invite to speak, Nominate and Enroll are actions too.

CLAUDE AND CHATGPT

Ask Sessionboard from the assistant you already use

Example prompt: “Show me all speakers who haven't completed their tasks”

The Sessionboard connector answers with your own permissions; publishing, opening calls, inviting reviewers and announcing winners wait for a person to approve.

Sessionboard + Claude →

ON THE CONTACT AND ACCOUNT

See who this person is to you before you call

The Sessionboard engagement card sits on Contact and Account pages in plain Salesforce, Fonteva and Nimble AMS (on Person Accounts for Nimble AMS). It shows:

  • the Engagement score, with How this is scored
  • seven counts: talks, reviews, CE hours, award entries, events, webinars and courses
  • open items and the suggested next step
  • Open in Sessionboard, to go straight to the person

Under it, the activity list: Spoke, Reviewed, Attended, CE credit and Award entry. The card and the speaker finder can also be placed in Screen Flows.

0100ENGAGEMENTSCOREFLATTENS NEAR 100TALK+10EVENT ATTENDED+5REVIEW+4COURSE COMPLETED+4AWARD ENTRY+4WEBINAR+3CE HOUR+1ACTIVE IN 90 DAYS+10WITHIN A YEAR+5

SPEAKER FINDER

Find speakers in people you already know

The Speaker Finder tab takes a topic and ranks people from your own history, with the evidence beside each name, for example “Spoke on 10 matching sessions, most recently …”. Filter to people who have never spoken, who are not reviewing this topic, or who are current members, then Save as suggestions.

TOPICRANKED FROM YOUR HISTORY1234EVIDENCE: SPOKE ON MATCHING SESSIONSNEVER SPOKENOT REVIEWINGMEMBERSFILTERS

REPORTS AND DASHBOARD

Report on engagement where you already report

Three report types, Engagements, Activities and Suggestions, and reports ready to run: Top members, Activity by kind, Open suggestions by kind and Suggestions by status. The Engagement dashboard puts them on one page.

ENGAGEMENTSACTIVITIESSUGGESTIONSENGAGEMENT DASHBOARD

ENGAGEMENT SCORE

How this is scored

The Engagement score runs from 0 to 100. This is exactly what it counts.

Each talk counts 10, each event attended 5, each review, course completed or award entry 4, each webinar attended 3 and each CE hour 1, plus 10 for activity in the last 90 days (5 within a year). The curve flattens out as it nears 100. It counts taking part, not money.

SECURITY

Your permissions, not ours

Sessionboard data follows what each user can already open.

As the signed-in user

Every query runs as the person signed in, so they see Sessionboard data only for records they can already open.

Nothing extra leaves

Nothing is sent to Sessionboard for a record that user cannot open.

The key stays hidden

The Sessionboard API key is held in a Salesforce credential and never displayed.

Setup in one step

Apps › Salesforce in Sessionboard: one button writes the key and region into the package, assigns permission sets and turns on write-back.

SEE IT ON YOUR RECORDS

Put Sessionboard engagement in front of your staff.

Tell us your Salesforce edition and AMS, and we will show it on records like yours.

Sessionboard for Salesforce, answered

Does Sessionboard integrate with Salesforce?

Yes. Sessionboard for Salesforce puts Sessionboard engagement, suggestions and actions on Contacts and Accounts, adds a Sessionboard app with Speaker Finder, reports and an Engagement dashboard, and writes engagement back into Sessionboard's own objects. You set it up in one step from Apps › Salesforce in Sessionboard.

Does Sessionboard integrate with Fonteva?

Yes. The engagement card works on Contact and Account pages in Fonteva, Sessionboard reads Fonteva subscriptions and event attendees, and write-back works in Fonteva the same way it does in plain Salesforce.

Does Sessionboard integrate with Nimble AMS?

Yes. The engagement card works on Contacts and on Person Accounts in Nimble AMS, Sessionboard reads memberships (type, status, joined and renews dates) and registrations, and write-back works in Nimble AMS too.

What does Sessionboard write back to Salesforce?

Sessionboard's own objects: Sessionboard Engagement, Activity and Suggestion, in plain Salesforce, Fonteva and Nimble AMS. The optional Activity timeline adds one completed Task per talk, review, CE credit, award entry or event, and stays off until you turn it on. Each kind has its own switch, you preview first, only changed rows are sent, it runs daily, and suggestions arrive within about 15 seconds of a change.

Does it work with Agentforce?

Yes. Sessionboard adds Flow and Agentforce actions in the Sessionboard category: Get Sessionboard engagement, Find speakers, Invite to speak, Nominate, Enroll, and Accept or dismiss a suggestion. Each returns a plain-text summary an agent can quote, and an error never fails the Flow.

What does Sessionboard read from Salesforce?

Contacts (name, email, Contact Id). With Fonteva, subscriptions and event attendees; with Nimble AMS, memberships (type, status, joined and renews dates) and registrations. Plain Salesforce has no membership to read. All of it is read-only.

Will it overwrite our own fields?

No. Write-back writes Sessionboard's own objects, never your Contact or Account fields. The one standard object is the optional Activity timeline, which adds completed Tasks only if you switch it on.

Can a user see Sessionboard data for a record they cannot open?

No. Every query runs as the signed-in user, and nothing is sent to Sessionboard for a record that user cannot open. The API key is held in a Salesforce credential and never displayed.

Does accepting a suggestion email anyone?

No. Accept creates a draft in Sessionboard and tells you nothing was sent. Invite to speak, Nominate and Suggest a course also create drafts.

Does Sessionboard replace Salesforce?

No. Salesforce stays your CRM, and Fonteva or Nimble AMS your AMS. Sessionboard runs the program, from calls for speakers and Review to awards, learning and events, and puts what each person did there on the record.

What does the Engagement score count?

Each talk counts 10, each event attended 5, each review, course completed or award entry 4, each webinar attended 3 and each CE hour 1, plus 10 for activity in the last 90 days (5 within a year). The curve flattens out as it nears 100. It counts taking part, not money.

Updated

Salesforce and Agentforce are trademarks of Salesforce, Inc. Claude is a trademark of Anthropic. ChatGPT is a trademark of OpenAI. Fonteva, Nimble AMS and other names are trademarks of their respective owners.

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