Building Better, Together: How Sessionboard Is Putting Customers at the Center of Our Product Roadmap

At Sessionboard, we believe that the best products are not just built for users, they are built with them. That philosophy has shaped every feature we have shipped and every decision we have made. Today, we are doubling down on that belief with a new set of tools that put our community directly into the product development process.

We are proud to introduce the Voice of Customer portal—a new way for our users to shape what comes next. Available directly within the Sessionboard platform, this portal allows teams to contribute ideas, vote on priorities, and collaborate with us more closely than ever before.

But this is about more than features. It is a statement about how we build.

Software Should Be a Conversation

Digital products are often built behind closed doors. Teams ship roadmaps based on assumptions, best guesses, or trends. Then they wait for feedback. At Sessionboard, we are working to flip that model.

We do not want to treat feedback as something reactive or secondary. We want it to be foundational. Our customers are some of the most creative, operationally savvy, and strategically forward-thinking people in the events industry. Tapping into that collective intelligence is not just smart—it is essential.

That is why this initiative is about more than collecting ideas. It is about creating a shared space where product decisions are informed by real use cases, long-term needs, and the evolving reality of our customers’ day-to-day work.

What You Can Do Now

Inside the new Voice of Customer portal, Sessionboard users can:

• Submit their own feature requests and product ideas
  
• Browse and upvote suggestions from other users
  
• Comment on ideas to spark conversation and alignment
  

Each piece of input is reviewed by our product and customer success teams, and top-voted ideas will directly influence our planning. This creates a clearer connection between what users ask for and what we deliver.

In addition to the feedback portal, we are introducing two new ways to stay informed:

• A public-facing roadmap gives teams visibility into what we are working on now, what is coming soon, and what is under consideration.
  
• In-app release notes appear directly in the platform every time a new update goes live, so users always know what has changed.
  

These tools are already live for Sessionboard customers. If you are a user, you can submit ideas here, browse the changelog, and view our roadmap.

It’s our way of saying: you don’t need to guess what’s coming next. You’re part of the journey.

“One of the best parts of the Voice of the Customer portal is that it gives you a sneak peek at what’s coming down the pipeline. It’s super helpful when you’re setting up your event, allowing you to plan with confidence, knowing what features might be available soon. And depending on what’s coming, it might even give you the opportunity to revise your process a bit to take advantage of a feature you’re excited to leverage.”  Jasmine Williams- Customer Success Manager @ Sessionboard

A Mindset, Not Just a Feature

This launch is part of a broader belief at Sessionboard. We think product development should be collaborative. We do not think building software is about guessing what users need—it is about knowing.

That means listening closely, inviting feedback early, and making it easier for our community to tell us what matters most.

It also means being transparent. Not every idea will make it into production, but our customers will always understand why decisions are made and what we are prioritizing next.

Our Customers helped shape some of our latest features—global search, AI evaluators, Speaker CRM—these started as customer pain points, voiced in calls, support tickets, and strategy sessions.

What’s Next

This is just the beginning. Over the next few months, we will continue to introduce more ways for our community to shape what comes next.

If you are already using Sessionboard, you can now:

• Submit feedback or upvote ideas
  
  
• View the latest product changelog
  
  
• Explore our public roadmap
  
  

If you are not yet a customer, this reflects how we think about building software—through partnership, transparency, and shared progress. We do not just ship features. We co-design them with the people who use them every day.

Want to see how Sessionboard could work for your team?

Request a demo, and let’s explore how a truly collaborative platform can support your speaker and content strategy from day one.